At Puff & Clouds we make sure your order arrives safely, with clear charges.
Shipping costs
| Standard areas
Free shipping from €30
|
€3.50 |
| Selected remote areas
Free shipping from €65
|
€5.50 |
The exact cost is calculated automatically at checkout, based on destination and weight. Parcels over 2 kg carry an extra weight charge, which may apply even to orders with free basic shipping. The remote-area charge applies to postcodes included in the relevant service zone.
Shipping methods
Courier delivery
Orders are shipped via Taxydema to the address you enter at checkout.
Store pickup
You can choose to pick up your order from our shop in Glyka Nera.
Same-day delivery (Glyka Nera and nearby areas)
We deliver ourselves from our shop in Glyka Nera, Monday to Friday, in two time slots: 13:00–14:00 and 20:00–21:00. You choose the day and slot at checkout. For delivery on the same day, a slot can be chosen until it starts (13:00 or 20:00). After that, delivery is on the next working day. Orders placed from Friday after 20:00 until Sunday are delivered on Monday.
| Glyka Nera, Pallini, Gerakas | €3.50 |
| Anthousa, Paiania, Agia Paraskevi | €4.00 |
| Vrilissia, Cholargos, Papagou, Chalandri, Spata | €4.50 |
| Penteli, Melissia | €5.00 |
For orders from €30 (after discounts) the cost is reduced by €3.50, so it is free for Glyka Nera, Pallini and Gerakas. Card payment online only (no cash on delivery). You will be asked for ID at delivery to confirm your age (18+). Available for postcodes: 15354, 15351, 15344, 15349, 19002, 15341, 15342, 15343, 15235, 15561, 15562, 15669, 15231, 15232, 15233, 15234, 15238, 19004, 15236, 15127.
Payment methods
Credit or debit card
Pay online when you complete your order.
Cash on delivery
Pay when your order is delivered. Cash on delivery has an extra charge of €2.50, even when shipping is free. Not available for same-day delivery.
Bank transfer
You can pay into the following account:
After paying, you can send the proof of payment to sales@puffandclouds.gr .
Any bank transfer fees are paid by the customer.
Pay in store
If you choose store pickup, you can pay for your order when you collect it.
